Official Privacy Policy

Privacy Policy pussy88 –
We Take Your Data Seriously

At pussy88, your privacy is not just a legal obligation — it is our commitment to every member. Find out exactly how we collect, use, and protect your personal information.

Effective Date: 1 January 2026 Updated: June 2026 Applicable in: Malaysia PDPA 2010 Compliance
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Sale of Data to Third Parties

This Privacy Policy describes pussy88's privacy practices regarding information we collect through our website and mobile app. By using our services, you agree to the collection and use of information as described in this policy.

1. Introduction & Our Privacy Commitment

Pussy88 values the privacy of every member and user on our platform. We operate in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and relevant international data protection standards.

This Privacy Policy ("Policy") clearly describes the types of information we collect, how it is used, who it may be shared with, and the rights you hold regarding your personal data. We believe transparency is the foundation of trust, and trust is the foundation of our relationship with you.

As a responsible online casino and sports betting platform, we are also subject to regulatory requirements that oblige us to verify member identities and maintain transaction records. All of this is carried out in full compliance with applicable laws while ensuring your data security at all times.

2. Types of Personal Data We Collect

We collect information you provide directly to us, as well as information collected automatically when you use the platform.

Data Category Example Information How Collected
Personal Identity Full name, IC/passport number, date of birth, gender Account registration & KYC
Contact Information Email address, phone number, mailing address Registration & profile updates
Financial Information Bank account number, bank name, transaction records Deposits & Withdrawals
Technical Data IP address, device type, web browser, operating system Automated system logs
Usage Data Game history, betting records, session duration In-platform activity
Communication Data Support chat records, emails, feedback Interactions with our team

We not collect sensitive information such as biometric data, health records, or religious information unless specifically required by law.

3. Purpose of Personal Data Use

Every piece of information we collect has a clear and legitimate purpose. We do not use your data beyond the purposes stated below:

  • Account Management: Creating, verifying, and managing your member account, including the KYC process required by the authorities.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
  • Platform Security: Detecting and preventing fraud, money laundering, unauthorised access, and suspicious activity.
  • Customer Support: Responding to enquiries, resolving complaints, and providing technical support.
  • Regulatory Compliance: Fulfilling legal and regulatory obligations, including reporting to the relevant authorities when required.
  • Personalised Experience: Tailoring content, promotions, and game recommendations based on your interests and play habits.
  • Marketing Communications: Sending promotional information, bonuses, and the latest offers — provided you have not withdrawn consent to receive such communications.
  • Service Improvement: Analysing usage patterns to improve platform performance, user interface, and overall service quality.

We only process your data on valid legal grounds, namely: your consent, contractual necessity, legal obligation, or our legitimate interests that do not override your fundamental rights.

4. Data Sharing & Disclosure

Pussy88 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, we may share your information in the following limited circumstances:

  • Trusted Service Providers: Companies that assist us in our operations, such as payment processors, licensed gaming platforms, cloud infrastructure providers, and identity verification services. All such providers are bound by strict confidentiality agreements.
  • Legal Requirements: When required by a court, law enforcement agency, or regulatory authority with valid jurisdiction.
  • Fraud Prevention: Share necessary data with fraud prevention agencies and financial institutions to protect the security of the payment ecosystem.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred provided the receiving party adheres to equivalent privacy standards.

When we share data with third parties, we ensure they have adequate protections in place and use the data only for agreed purposes. We are not responsible for the privacy practices of third-party websites or services accessed via external links, though we recommend reviewing their privacy policies separately.

5. Data Storage & Security Measures

Your data security is our priority. pussy88 implements multiple layers of technical and organisational protection to keep your information safe at all times:

  • 256-bit SSL Encryption: All communications between your device and our servers are secured with industry-standard SSL/TLS encryption. No data is transmitted in plain text.
  • Secure Servers: Data is stored in high-grade data centres with strict physical access controls, intrusion detection systems, and 24-hour monitoring.
  • Access Control: Only staff with specific authorisation may access member personal data, and all such access is recorded and regularly audited.
  • Regular Backups: Data is automatically backed up and encrypted to ensure swift recovery in the event of a technical incident.
  • Security Testing: We conduct regular penetration testing and vulnerability assessments to identify and remediate potential security weaknesses.

Retention Period: We retain your personal data for as long as your account is active or as needed for the purposes stated in this policy. After account closure, financial records and identity verification documents are kept for a minimum of 7 years in accordance with Malaysian legal requirements. Other data not required by law will be deleted within 12 months of account closure.

While we take all reasonable precautions, no security system is entirely perfect. We encourage you to play your part in keeping your account secure by using a strong password and never sharing your login credentials.

6. Cookies, Tracking Technologies & Analytics

The pussy88 website and app use cookies and similar tracking technologies to enhance the user experience and analyse platform performance.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting anonymous data on how visitors use our website — most visited pages, time spent, and navigation paths. This data helps us improve the platform.
  • Functional Cookies: Remembering your preferences such as language, display settings, and login details to deliver a more personalised experience.
  • Analytics Cookies: We use internal analytics tools to understand usage patterns and game performance. All analytics data is collected in aggregated and anonymised form.

You can control or delete cookies through your web browser settings. However, disabling essential cookies may affect your ability to use certain features of our platform. For more information on managing cookies, refer to your browser's help documentation.

7. Your Rights Regarding Personal Data

Under Malaysia's PDPA and our internal policies, you have the following rights regarding the personal data we hold about you:

  • Access Rights: You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
  • Right to Rectification: If your data is inaccurate or outdated, you may request that we correct or update it. You can also update most profile information directly through your account.
  • Right to Withdraw Consent: You may withdraw consent for certain data processing at any time, particularly for marketing communications. Withdrawal does not affect the validity of any processing carried out prior to that point.
  • Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
  • Right to Erasure: You may request the deletion of your personal data under certain circumstances, subject to our legal obligations to retain specific records.

To exercise any of the above rights, contact our Privacy Officer by email at [email protected] or via Live Chat within the platform. We will verify your identity before processing any data-related request.

8. Protection of Children's Data

Pussy88 services are exclusively for individuals aged 18 years and above. We do not intentionally collect, store, or process personal data from individuals under the age of 18.

All account registration processes require age verification, and we conduct KYC checks to confirm that members are individuals who meet the eligible age requirement. Should we discover that a child's personal data has been collected inadvertently, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered an account using unauthorised information, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

9. Amendments to This Privacy Policy

Pussy88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, regulatory requirements, or technological developments.

When we make significant changes to this policy, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Notifying all members via their registered email address at least 14 days before the changes take effect.
  • Displaying a prominent notice within the platform to ensure members are aware of the changes.

Your continued use of the pussy88 platform after any Privacy Policy changes take effect means you accept the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.

10. How to Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, please contact the pussy88 Privacy Officer through the following channels:

  • Privacy Email: [email protected] — for specific enquiries relating to personal data and privacy rights requests.
  • General Support: [email protected] — for general questions relating to your account and services.
  • 24/7 Live Chat: Available directly within the platform after login for an immediate response.

All privacy-related enquiries will be acknowledged within 3 business days and resolved within 21 business days. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD).

Privacy Rights You at pussy88

We recognise and respect your rights. Below is a summary of the key rights you hold as a pussy88 member.

1

Data Access Rights

Request a copy of all personal data we hold about you. Processed within 21 working days.

2

Right to Rectification

Correct inaccurate or outdated data through your account profile or by contacting our support team.

3

Right to Withdraw Consent

Withdraw consent for marketing or specific processing at any time without penalty.

4

Right to Object

Object to data processing for direct marketing purposes at any time with ease.

5

Right to Erasure

Request erasure of your data, subject to applicable legal retention obligations.

6

Right to Complain

File a complaint with Malaysia's JPDP if you are unsatisfied with how we handle your data.

How We Protecting Your Data

We invest seriously in security infrastructure to ensure your personal and financial data remains protected at all times.

End-to-End Encryption

All data transmitted between your device and our servers is protected by 256-bit SSL encryption. This means your information cannot be read by third parties even if intercepted during transmission.

Secure Server Infrastructure

Data is stored in certified data centres with multi-layered access controls, continuous physical monitoring, intrusion detection systems, and tested disaster recovery protocols.

KYC Identity Verification

Our KYC (Know Your Customer) process ensures that only genuinely eligible individuals can register and use the platform, protecting our entire member community from fraudulent actors.

Data Minimisation Principle

We only collect data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant information beyond what our platform operations require.

Regular Security Audits

Our security systems are regularly audited by independent third-party auditors. Any identified vulnerabilities are addressed promptly in accordance with our incident response protocol.

Full PDPA Compliance

Our data processing operations are designed and carried out in full compliance with Malaysia's Personal Data Protection Act 2010 and international data protection best practices.

Frequently Asked Questions About Privacy

The most common questions our members ask about privacy and data protection at pussy88.

Not at all. pussy88 does not sell, rent, or trade your personal data to any third party for marketing purposes. We only share data with service providers that help us operate the platform, and they are all bound by strict confidentiality agreements.

Financial records and identity verification documents are retained for a minimum of 7 years in accordance with Malaysian law. Other data not required by law will be deleted within 12 months of account closure. While your account remains active, we retain the data necessary to provide our services to you.

You may submit a data deletion request to [email protected] by providing your full name and account ID. We will verify your identity first and process the request within 21 business days. Please note that some data may need to be retained to fulfil legal obligations even after a deletion request is received.

After account closure, financial records and identity verification documents will be retained for 7 years in accordance with relevant legislation. Data not subject to legal retention requirements will be securely deleted within 12 months. You will not receive any marketing communications from us after your account is closed.

Yes, you can stop receiving marketing emails at any time by clicking the "unsubscribe" link found at the bottom of any of our marketing emails, or by updating your communication preferences in your account profile. Requests will be processed within 5 business days. Please note that important transactional emails such as account confirmations and security notifications will still be sent.

pussy88 uses trusted and licensed third-party payment processors to handle all financial transactions. Your credit or debit card information is not stored directly on our servers — it is handled entirely by PCI-DSS compliant payment processors. We only retain the bank account information necessary for withdrawal processing in accordance with legal requirements.
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